Disclaimer

Accuracy of Information on Our Website:

We have made every effort to ensure the information presented on our website is accurate and up to date. However, should you come across any inadvertent errors or discrepancies, please know that they were unintentional. We greatly appreciate your understanding and encourage you to notify us of any such instances so that we can promptly address and correct them.

 

Quality Assurance:
We are committed to providing and exporting products of the highest quality. However, as stone is a natural material, each piece is unique, and no two are identical. The variations in color and texture are inherent characteristics of the stone. To ensure your satisfaction, we seek customer approval of samples before shipment. Please note that, due to the natural variations in stone, the delivered product may differ slightly from the approved sample, and we ask for your understanding in this regard.

 

Images in the website / catalogue:

Since computer monitors and color perception will differ, all photographs should be considered as representative portrayals only. Stone is a natural product and varies in color, texture, and size depending on installation methods. Before ordering stone, we strongly suggest you obtain current HD images and videos or samples if you wish.

 

Packaging and Delivery:
We take great care in packaging our products securely in robust containers to ensure they reach our customers in perfect condition. Prior to dispatch, we provide photos and videos of the packaged products to our buyers for their approval. While we take every precaution to prevent damage, please note that, due to the nature of multiple handling during transit, rare instances of breakage may occur. In such cases, Stone Veneer Flexible does not accept liability for claims, but we do offer support through insurance coverage to assist our customers in resolving any issues.

 

Delivery:
While we strive to ensure timely delivery of all orders, there may be rare instances of delays due to unforeseen circumstances such as natural disasters (e.g., floods, storms, heavy rainfall) or civil disruptions (e.g., strikes, unrest, port shutdowns, lockdowns). In such cases, we will promptly inform our customers of any delays. Stone Veneer Flexible does not accept liability for claims resulting from such delays, as they are beyond our control.

 

Availability of Materials:
As stone is a natural resource, there may be times when certain quarries are temporarily exhausted, leading to the unavailability of specific colors. While we strive to maintain a steady supply, such situations can occasionally arise. Rest assured, we keep our customers promptly informed of any such occurrences to ensure transparency and manage expectations.

 

Policy Changes:

We reserve the right to modify this disclaimer statement and related business practices at any time by posting updated text on this site.

 

Questions? We Can Help.

Call / WhatsApp: +91-9829446944